Refund Policy

Thank you for shopping at Cirpay. We strive to ensure that you are completely satisfied with your purchase. However, if you are not satisfied for any reason, please review our refund policy below.

Eligibility for Refunds

You may be eligible for a refund if:

• The product is defective or damaged upon arrival.
• You received the wrong item.
• The item was not as described in the listing.

Requesting a Refund

To initiate a refund, please follow these steps:

1. Contact our customer service within 30 days of receiving your item.
2. Provide your order number and a brief description of the issue.
3. Return the item in its original packaging, if possible.

Refund Process

Once we receive your return request, we will:

• Review your request and assess the condition of the item.
• Notify you of the approval or rejection of your refund.
• If approved, we will process your refund to the original payment method within 7-10 business days.

Exceptions

Some items may be non-refundable, including:

• Gift cards
• Downloadable software products
• Personalized items

Contact Us

If you have any questions regarding our refund policy, please contact our customer support team at cirpay.com@gmail.com.

Thank you for choosing Cirpay!